Full time

HVW Recruiting; Bakersville (NC); Remote; USD 17,000 - 21,000; Full time

Benefits offered by this job

Work from home

Advancement opportunities

Supportive team environment

Job summary

HVW Recruiting is seeking a Work-from-Home Call Center Agent to process donations for nonprofit organizations. You will handle calls, manage donor information in our system, and deliver excellent donor support from your home office.

Ideal candidates have a high school diploma or GED, 6 months remote or 1 year on-site experience, and a quiet, flexible setup. Windows 11 is required and home setups with dual monitors are highly preferred.

Qualifications

• High school diploma or GED required.
• 6 months remote or 1 year on-site experience.
• Quiet home setup and flexible schedule.
• Windows 11 only – no Chromebooks or Apple.
• 16 GB RAM recommended.
• Dual monitors highly suggested.

Responsibilities

• Handle inbound and outbound calls to process donations for non-profit organizations.
• Provide excellent customer service to donors and address questions.
• Accurately enter donor information into our database.
• Follow up with donors as needed to ensure satisfaction.
• Meet and exceed performance metrics to qualify for advancement opportunities.

Skills

Communication skills

Customer service

Donor processing

Telephone etiquette

Education

High school diploma or GED

Tools

Windows 11

Job description

Bakersville, United States | Posted on 10/11/2026

Are you passionate about making a difference? Do you enjoyspeaking with people and have excellent communication skills? Join our team as a Work-from-Home Call Center Agent, whereyou'll play a vital role in supporting non-profit organizations by processing donations.

Responsibilities:

• Handleinbound and outbound calls to process donations for variousnon-profit organizations
• Provideexcellent customer service to donors, addressing their questionsand concerns
• Accurately enter donorinformation into our database
• Followup with donors as needed to ensure satisfaction
• Meetand exceed performance metrics to qualify for advancementopportunities

Requirements

Basic Requirements:

High school diploma or GED

6 months remote or 1 year on-site experience

Quiet home setup and flexible schedule

Windows 11 ONLY – No Chromebooks or Apple

16 GB RAM computer is preferred

Dual monitors (highly suggested)

Noise-canceling USB headset (not required during application)

Hardwired internet connection (not required during application)

• Workfrom the comfort of your home
• Startingpay of $0.25 per talk min (average is $12-15/hour) (withincreased opportunities)
• Opportunities foradvancement based on performance
• Supportive teamenvironment