Pledge Drive

HVW Recruiting; South Dakota; À distance; USD 17 000 - 21 000; Plein temps

Avantages offerts par ce poste

Remote work

Résumé du poste

HVW Recruiting is seeking a Work-from-Home Call Center Agent to support nonprofit donations from a remote home setup. You will handle inbound and outbound calls, address donor questions, and accurately enter donor information into our database.

With a quiet home office and flexible schedule, you will provide top-notch donor service while meeting performance metrics. Starting pay is based on talk time with clear opportunities for advancement.

Qualifications

• Excellent communication skills and ability to handle donor inquiries.
• Must have a quiet home setup and flexible schedule.
• Windows 11 requirement noted during application.

Responsabilités

• Handle inbound and outbound calls to process donations for various non-profit organizations.
• Provide excellent customer service to donors, addressing their questions and concerns.
• Accurately enter donor information into our database.
• Follow up with donors as needed to ensure satisfaction.
• Meet and exceed performance metrics to qualify for advancement opportunities

Connaissances

Communication skills

Formation

High school diploma or GED

Description du poste

Are you passionate about making a difference? Do you enjoy speaking with people and have excellent communication skills? Join our team as a Work-from-Home Call Center Agent, where you'll play a vital role in supporting non-profit organizations by processing donations.

Responsibilities

• Handle inbound and outbound calls to process donations for various non-profit organizations
• Provide excellent customer service to donors, addressing their questions and concerns
• Accurately enter donor information into our database
• Follow up with donors as needed to ensure satisfaction
• Meet and exceed performance metrics to qualify for advancement opportunities

Requirements

Basic Requirements:

High school diploma or GED

6 months remote or 1 year on-site experience

Quiet home setup and flexible schedule

Windows 11 ONLY – No Chromebooks or Apple

16 GB RAM computer is preferred

Dual monitors (highly suggested)

Noise-canceling USB headset (not required during application)

Hardwired internet connection (not required during application)

• Work from the comfort of your home
• Starting pay of $0.25 per talk min (average is $12-15/hour) (with increased opportunities)
• Opportunities for advancement based on performance
• Supportive team environment