Pledge Drive

HVW Recruiting; Bakersville (NC); Remote; USD 17,000 - 21,000; Full time

Benefits offered by this job

Work from home

Advancement opportunities

Supportive team environment

Job summary

HVW Recruiting is seeking a Work-from-Home Call Center Agent to support nonprofit organizations by processing donations. You will handle inbound and outbound calls and ensure donor satisfaction.

Ideal candidates have a quiet home setup, strong communication skills, and the ability to meet performance metrics. Starting pay is $0.25 per talk min, with typical earnings of $12–$15 per hour and opportunities for advancement.

Qualifications

• High school diploma or GED.
• 6 months remote or 1 year on-site experience.
• Quiet home setup and flexible schedule.

Responsibilities

• Handle inbound and outbound calls to process donations for various non-profit organizations.
• Provide excellent customer service to donors, addressing their questions and concerns.
• Accurately enter donor information into our database.
• Follow up with donors as needed to ensure satisfaction.
• Meet and exceed performance metrics to qualify for advancement opportunities.

Skills

Communication skills

Customer service

Teamwork

Education

High school diploma or GED

Job description

Are you passionate about making a difference? Do you enjoy speaking with people and have excellent communication skills? Join our team as a Work-from-Home Call Center Agent, where you'll play a vital role in supporting non-profit organizations by processing donations.

Responsibilities

• Handle inbound and outbound calls to process donations for various non-profit organizations
• Provide excellent customer service to donors, addressing their questions and concerns
• Accurately enter donor information into our database
• Follow up with donors as needed to ensure satisfaction
• Meet and exceed performance metrics to qualify for advancement opportunities

Requirements

Basic Requirements:

High school diploma or GED

6 months remote or 1 year on-site experience

Quiet home setup and flexible schedule

Windows 11 ONLY – No Chromebooks or Apple

16 GB RAM computer is preferred

Dual monitors (highly suggested)

Noise-canceling USB headset (not required during application)

Hardwired internet connection (not required during application)

• Work from the comfort of your home
• Starting pay of $0.25 per talk min (average is $12-15/hour) (with increased opportunities)
• Opportunities for advancement based on performance
• Supportive team environment