Full- & Part-Time Shift Leader — Lead, Serve & Grow

Gelati Celesti Ice Cream; Midlothian (VA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Hourly wage with tips

Job summary

Gelati Celesti Ice Cream is seeking a Shift Leader to guide store operations when management isn’t present. Lead by example with a positive attitude, focus on product quality, team leadership, and supreme customer service to deliver a moment of joy to every guest.

This year-round role offers full-time and part-time options. The position requires 1 year of leadership experience in retail, and opening and closing availability, including daytime, evening, weekend and holiday shifts.

Qualifications

• 1 year of management or leadership experience in a retail environment preferred
• Year-round availability required — not seasonal
• Must have opening and closing availability, including daytime, evening, weekend, and holiday shifts

Responsibilities

• Leading, motivating, and supporting your team during each shift
• Modeling and communicating our culture: setting a positive tone, giving in-the-moment feedback, and keeping the team informed and engaged
• Ordering product and maintaining accurate inventory
• Enforcing food safety regulations and health standards in a clean, organized work area
• Maintaining an effective and positive environment while staying current on changes, new menu items, and procedures
• Delivering supreme customer service and resolving customer concerns with care

Skills

Leadership

Customer service

Team motivation

Job description

Gelati Celesti Ice Cream is seeking a Shift Leader to guide store operations when management isn’t present. Lead by example with a positive attitude, focus on product quality, team leadership, and supreme customer service to deliver a moment of joy to every guest.

This year-round role offers full-time and part-time options. The position requires 1 year of leadership experience in retail, and opening and closing availability, including daytime, evening, weekend and holiday shifts.