Fulfilment Operations Coordinator

IKEA Gruppe; Tampa (FL); On-site; Confidential; Full time

Benefits offered by this job

Paid time off

Telehealth

Parental leave

Co-worker discount

Meal deal

Retirement plans

Education assistance

Safety shoe reimbursement

Dental and vision plans

Medical and Rx plans

Job summary

IKEA Tampa is seeking a Warehouse Associate to support omnichannel fulfilment and ensure products are available and delivered with care. You will help manage packing, loading, replenishment, and yard operations while keeping customer experience at the center of decisions.

Join our team and contribute to operational excellence, while advancing in a diverse and inclusive workplace. The role offers full-time hours, benefits, and opportunities to grow within the IKEA logistics network.

Qualifications

• 3 years experience in logistics or warehouse operations.
• Strong problem-solving and communication skills.
• Proficiency with Microsoft Office, including Excel and Power BI.

Responsibilities

• Support daily operational planning and tasks across fulfilment areas.
• Coordinate and prioritize tasks with cross-functional teams.
• Maintain a clean, safe, and compliant warehouse environment.
• Assist in achieving operational goals set by team leaders.
• Monitor processes and escalate deviations promptly.

Skills

Logistics experience

Leadership

Problem solving

Communication

Tools

Excel

Power BI

Job description

Why we will love you

You care about making a positive impact in the world. A warehouse job at IKEA is so much more than moving things from A to B. It’s the stuff in between that makes being a member of our logistics team unique.

Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

What you'll be doing day to day

Customer Fulfilment is essential in making IKEA a truly omnichannel retailer. You help create a seamless shopping experience for the many people by ensuring that products are available, handled with care, and delivered with great quality across all touchpoints. You contribute to an end‑to‑end, process‑oriented organization that works across functions to achieve strong business results together with our partners.

• Contribute to daily operational excellence by supporting the team in planning, leading, and performing tasks across key fulfilment areas, including picking, packing, loading, unloading, goods replenishment, and yard operations. Ensures all activities are completed within agreed timelines and with the customer at the center of every decision.
• Coordinate and prioritize daily tasks with a holistic view of the total operation, securing an efficient workflow and smooth handovers between functions.
• Maintain a clean, organized, safe, and sustainable working environment in line with IKEA safety standards and Standard Operating Procedures. Ensure all co‑workers receive proper training and follow established routines to secure a safe and compliant operation.
• Support the achievement of operational goals set by the Fulfilment/Replenishment Operations Team Leader, contributing to strong performance, continuous improvement, and a positive customer experience.
• Oversee daily processes within the assigned area of responsibility, acting quickly on deviations, resolving issues in a timely manner, identifying improvement opportunities, and ensuring that all routines and working methods are consistently followed.

Together as a team

We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA!

Job Details

JOB TYPE: Permanent, Full-time

BENEFITS ELIGIBLE: Yes

HOURS: Monday-Sunday 5:30AM-8:00PM - 1 Weekend off per month

Benefits

• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

The starting rate/ salary for this position ranges from 21.92 USD to 30.97 USD and will be based on relevant work experience.

The anticipated posting closing date is on or around 9/21/26.

Qualifications

• 3 years experience in logistics, fulfilment, or warehouse operations within a fast‑paced, process‑driven environment.
• Strong problem‑solving and communication skills.
• Proficiency in Microsoft Office tools, including Excel and Power BI.
• Previous leadership experience preferred.