Fulfillment Technician - Forklift Certified & Customer-Focused

Lowe's Home Centers, LLC; Port Arthur (TX); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Lowe's Home Centers, LLC in Port Arthur, TX is seeking a customer-focused fulfillment associate to pick, stage, inspect, and fulfill orders accurately and on time. You will operate and maintain powered equipment, validate orders, and assist customers by connecting them with the right associates.

You will support inventory accuracy, follow safety procedures, and complete administrative tasks while upholding a strong team ethic and a customer-first mindset.

Qualifications

• 6 months of computer use (inputting, accessing, modifying, or outputting information).
• 6 months of experience with common retail technology (smartphones, tablets).
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by assisting customers and connecting them with the right associates.
• Operate and maintain powered equipment and follow safety requirements.
• Support inventory accuracy using the Orders App and coordinate with leadership to resolve short picks.
• Complete administrative tasks, audits, order follow-ups, and locker management, reporting safety or theft concerns.
• Maintain a customer-first mindset with strong communication and teamwork.
• May be assigned other duties to support business needs.

Skills

6 Months of Computer Experience

6 Months Retail Tech Experience

Powered Equipment Certification

Education

High School Diploma or GED

Job description

Lowe's Home Centers, LLC in Port Arthur, TX is seeking a customer-focused fulfillment associate to pick, stage, inspect, and fulfill orders accurately and on time. You will operate and maintain powered equipment, validate orders, and assist customers by connecting them with the right associates.

You will support inventory accuracy, follow safety procedures, and complete administrative tasks while upholding a strong team ethic and a customer-first mindset.