Fulfillment Specialist: Forklift-Certified & Customer Focus

Lowe's; Allen (TX); Hybrid; USD 30,000 - 42,000; Full time

Job summary

Lowe's is seeking a Fulfillment Associate in Allen, TX to pick, stage, inspect, and fulfill customer orders accurately and on time. You will keep staging areas clean and safe while delivering high-quality service and guiding customers to the right associates when needed.

The role requires operating powered equipment with certification, maintaining inventory accuracy, and collaborating with leadership to resolve short picks. A customer-first mindset and strong teamwork are essential.

Qualifications

• 6 months of experience using a computer to input, access, modify, or output information.
• 6 months of experience using common retail technology such as smartphones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required)

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver service by selecting high quality items, validating orders, and connecting customers with associates.
• Operate certification for powered equipment and follow safety requirements.
• Support inventory accuracy using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer literacy

Retail tech experience

Powered equipment safety knowledge

Education

High school diploma or GED

Tools

Forklift certification

Job description

Lowe's is seeking a Fulfillment Associate in Allen, TX to pick, stage, inspect, and fulfill customer orders accurately and on time. You will keep staging areas clean and safe while delivering high-quality service and guiding customers to the right associates when needed.

The role requires operating powered equipment with certification, maintaining inventory accuracy, and collaborating with leadership to resolve short picks. A customer-first mindset and strong teamwork are essential.