Fulfillment Specialist - Forklift Certified, Customer-First

Lowe's Companies, Inc.; Rosenberg (TX); Hybrid; USD 31,000 - 40,000; Full time

Job summary

Lowe’s Companies, Inc. in Rosenberg, TX is seeking a customer-focused associate to pick, stage, and fulfill online orders in a fast-paced home improvement environment.

You will operate safety-certified equipment, assist customers, verify orders, and maintain inventory accuracy while collaborating with team members to ensure timely, accurate deliveries. Applicants should have basic computer experience and familiarity with common retail tech.

Qualifications

• 6 months of experience using a computer to input, access, modify, or output information.
• 6 months of experience using common retail technology such as smartphones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer basics

Retail tech experience

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe’s Companies, Inc. in Rosenberg, TX is seeking a customer-focused associate to pick, stage, and fulfill online orders in a fast-paced home improvement environment.

You will operate safety-certified equipment, assist customers, verify orders, and maintain inventory accuracy while collaborating with team members to ensure timely, accurate deliveries. Applicants should have basic computer experience and familiarity with common retail tech.