Fulfillment Associate: Forklift Certified & Customer-First

Lowe's Home Centers, LLC; Elkridge (MD); Hybrid; USD 22,000 - 24,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Paid time off

401(k) Retirement account with company

Job summary

Lowe's Home Centers, LLC is hiring for a customer-focused associate to pick, stage, and fulfill customer orders, ensuring accuracy and timeliness. You will validate orders, assist customers, and connect them with the right associates for complex questions.

The role requires operating certified powered equipment and maintaining safety standards, plus contributing to inventory accuracy and team collaboration. Starting pay ranges with benefits and growth opportunities are available.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).
• High school diploma or GED (preferred).
• 6 Months of Retail experience (preferred).
• 6 Months of Experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by selecting high quality items and connecting customers with the right associates.
• Operate and maintain certification for powered equipment and follow safety requirements.
• Support inventory accuracy by using the Orders App and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks and report safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset and strong teamwork.

Skills

Basic computer use

Retail tech experience

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order picker

Narrow Aisle Reach Truck

Job description

Lowe's Home Centers, LLC is hiring for a customer-focused associate to pick, stage, and fulfill customer orders, ensuring accuracy and timeliness. You will validate orders, assist customers, and connect them with the right associates for complex questions.

The role requires operating certified powered equipment and maintaining safety standards, plus contributing to inventory accuracy and team collaboration. Starting pay ranges with benefits and growth opportunities are available.