Fulfillment Specialist: Forklift-Certified & Customer-Driven

Lowe's Companies, Inc.; Clover (SC); Hybrid; USD 21,000 - 25,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a dependable team member to pick, stage, inspect, and fulfill customer orders with accuracy and timeliness. You will maintain safe staging areas, ensure quality, and assist customers by directing them to the right associates as needed.

The role emphasizes strong communication, teamwork, and adherence to safety standards while utilizing retail technology and equipment across daily tasks in a fast-paced store environment.

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying, or outputting information)
• 6 months of experience using common retail technology such as smartphones and tablets
• Powered equipment certification required (Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck) or must be obtained if not already certified.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Basic computer skills

Retail technology experience

Education

High school diploma or GED

Tools

Powered Equipment Certification (Forklift/Order Picker/Narrow Aisle)

Job description

Lowe's Companies, Inc. is seeking a dependable team member to pick, stage, inspect, and fulfill customer orders with accuracy and timeliness. You will maintain safe staging areas, ensure quality, and assist customers by directing them to the right associates as needed.

The role emphasizes strong communication, teamwork, and adherence to safety standards while utilizing retail technology and equipment across daily tasks in a fast-paced store environment.