Fulfillment Specialist - Forklift Certified & Customer-First

Lowe's; Port Arthur (TX); On-site; USD 32,000 - 44,000; Full time

Job summary

Lowe's is seeking a dependable associate to pick, stage, inspect, and fulfill customer orders with accuracy and efficiency. You will deliver quality service, validate orders, and guide customers to the right associates while maintaining a safe working environment.

You will operate certified powered equipment, assist with inventory accuracy, and complete administrative tasks, audits, and follow-ups. A strong customer-first mindset and teamwork are essential for success at Lowe's.

Qualifications

• 6 months of experience using a computer (inputting/accessing/modifying information).
• 6 months of experience using common retail technology (smartphones/tablets).
• Powered equipment certification required; must be obtained if not already certified.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Basic computer skills

Retail technology experience

Education

High school diploma or GED

Tools

Powered Equipment Certification (Forklift/Order Picker/Reach Truck)

Job description

Lowe's is seeking a dependable associate to pick, stage, inspect, and fulfill customer orders with accuracy and efficiency. You will deliver quality service, validate orders, and guide customers to the right associates while maintaining a safe working environment.

You will operate certified powered equipment, assist with inventory accuracy, and complete administrative tasks, audits, and follow-ups. A strong customer-first mindset and teamwork are essential for success at Lowe's.