Fulfillment Specialist (Forklift-Certified)

Lowe's Home Centers, LLC; Flower Mound (TX); Hybrid; USD 28,000 - 42,000; Full time

Job summary

Lowe's Home Centers, LLC is seeking a Fulfillment Associate to pick, stage, inspect, and fulfill customer orders with accuracy. You will keep staging areas clean and safe while assisting customers and connecting them with the right associates.

Responsibilities include using the Orders App, verifying orders, operating certified equipment, and supporting inventory accuracy. This on-site role requires teamwork and a customer-first approach to service.

Qualifications

• 6 months of computer use (inputting, accessing, modifying, or outputting information).
• 6 months of using common retail technology (smartphones/tablets).
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; obtain if not certified).
• High school diploma or GED preferred.
• 6 months of retail experience preferred.
• 6 months in customer service or product fulfillment at home improvement retailer preferred.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by helping customers choose high quality items and directing questions to the right associates.
• Operate and maintain Powered Equipment and follow safety requirements.
• Support inventory accuracy using the Orders App and SIMS compliance.
• Complete administrative and readiness tasks and report safety or theft concerns promptly.
• Maintain a customer-first mindset with strong communication and teamwork.
• May be assigned other duties to support business needs.

Skills

Computer basics

Retail tech experience

Customer service

Product fulfillment

Loading/unloading

Education

High school diploma or GED

Powered Equipment Certification

Job description

Lowe's Home Centers, LLC is seeking a Fulfillment Associate to pick, stage, inspect, and fulfill customer orders with accuracy. You will keep staging areas clean and safe while assisting customers and connecting them with the right associates.

Responsibilities include using the Orders App, verifying orders, operating certified equipment, and supporting inventory accuracy. This on-site role requires teamwork and a customer-first approach to service.