Fulfillment Systems Analyst — AI-Powered Ops (Entry-Level)

Hungryroot; New York (NY); Remote; USD 42,000 - 64,000; Full time

Job summary

Hungryroot is seeking an entry-level Fulfillment Operations Associate to keep our evening shift running smoothly. You’ll monitor the fulfillment platform, troubleshoot issues, and be the first contact for fulfillment sites during the second shift.

You don’t need to be a software engineer; you’ll learn fulfillment workflows and use AI tools like Claude and Cursor to diagnose problems, plus write small fixes and reporting in Python/Django.

Qualifications

• Bachelor’s degree in engineering, CS, or supply chain.
• Experience or exposure to fulfillment, warehouse, or supply chain operations (internships, co-ops, coursework, and WMS/OMS experience count).
• Hands-on use of AI-assisted coding tools (Claude, Cursor, Copilot) and the ability to review, understand, and verify the code they produce.
• Working knowledge of SQL.
• Basic familiarity with Python.
• Strong troubleshooting and critical-thinking skills.
• Clear written and verbal communication.
• A willingness to learn, an open mind, and the ambition to grow.

Responsibilities

• Monitor fulfillment systems, integrations, and site requests during evening hours.
• Investigate stuck or failed orders, inventory mismatches, and shipping issues using SQL, logs, and AI-assisted tools.
• Use AI-assisted coding (Claude, Cursor) to read and understand our Python/Django code, make small fixes, and build scripts and automation.
• Escalate complex issues to the Sr. Manager of Fulfillment Systems with a clear summary: what happened, impact, what you’ve tried, and recommended next steps.
• Document fixes and improve runbooks so repeat issues get solved faster.
• Support building new features, reporting, and process improvements during the day.

Education

Bachelor’s degree or higher

Tools

SQL

Python basics

Django basics

Job description

Hungryroot is seeking an entry-level Fulfillment Operations Associate to keep our evening shift running smoothly. You’ll monitor the fulfillment platform, troubleshoot issues, and be the first contact for fulfillment sites during the second shift.

You don’t need to be a software engineer; you’ll learn fulfillment workflows and use AI tools like Claude and Cursor to diagnose problems, plus write small fixes and reporting in Python/Django.