Fulfillment Specialist: Forklift-Certified & Customer-Ready

Lowe's Home Centers, LLC; Hampton (VA); Hybrid; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Paid time off

401(k) Matching

Educational assistance

Employee discounts

Job summary

Lowe's Home Centers, LLC is seeking an associate to pick, stage, inspect, and fulfill customer orders with accuracy and timeliness at our store in Virginia. You will maintain clean staging areas, validate orders, and help customers by connecting them with the right associates.

You will operate and certify powered equipment, follow safety standards, and support inventory accuracy using the Orders App. The role emphasizes strong teamwork and customer-first service in a fast-paced retail

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying, or outputting information)
• 6 months of experience using common retail technology such as smartphones and tablets
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified)

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer use

Retail tech usage

Education

High school diploma or GED

Tools

Powered equipment certification (Counterbalance Forklift)

Powered equipment certification (Order Picker)

Powered equipment certification (Narrow Aisle Reach Truck)

Job description

Lowe's Home Centers, LLC is seeking an associate to pick, stage, inspect, and fulfill customer orders with accuracy and timeliness at our store in Virginia. You will maintain clean staging areas, validate orders, and help customers by connecting them with the right associates.

You will operate and certify powered equipment, follow safety standards, and support inventory accuracy using the Orders App. The role emphasizes strong teamwork and customer-first service in a fast-paced retail