Fulfillment Specialist - Forklift Certified

Lowe's; Tennessee; Hybrid; USD 19,000 - 28,000; Full time

Job summary

Lowe's is seeking a Retail Fulfillment Associate to pick, stage, and fulfill customer orders with accuracy and speed in our store setting. You will maintain clean, organized staging areas and ensure on-time delivery while delivering high-quality customer service.

You will use the Orders App and SIMS to support inventory accuracy, validate orders, and assist customers, collaborating with teammates to meet daily targets. If you lack powered equipment certification, you must obtain it.

Qualifications

• 6 months of computer experience.
• 6 months of experience using common retail technology such as smartphones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill orders accurately and on time; keep staging areas clean, organized and safe.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Customer service

Teamwork

Safety compliance

Communication

Education

High school diploma or GED

Tools

SIMS

Orders App

Smartphones & Tablets

Job description

Lowe's is seeking a Retail Fulfillment Associate to pick, stage, and fulfill customer orders with accuracy and speed in our store setting. You will maintain clean, organized staging areas and ensure on-time delivery while delivering high-quality customer service.

You will use the Orders App and SIMS to support inventory accuracy, validate orders, and assist customers, collaborating with teammates to meet daily targets. If you lack powered equipment certification, you must obtain it.