Fulfillment Specialist: Forklift-Certified, Customer-Driven

Lowe's Companies, Inc.; Roanoke (VA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Paid time off

401(k) Retirement account with company

Lowe’s Associate Discount

Bonuses and discretionary benefits

Job summary

Lowe's Companies, Inc. in Roanoke, VA is hiring for a customer-focused associate responsible for picking, staging, inspecting, and fulfilling customer orders with accuracy and speed.

You will use retail tech, maintain safety standards, and assist customers by connecting them with the right associates. Responsibilities include maintaining inventory accuracy, operating powered equipment, and performing routine audits and administrative tasks while upholding a strong safety culture and team

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smartphones and tablets.
• Powered Equipment Certification required (Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck); must be obtained if not already certified.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.

Skills

Computer literacy

Customer service

Teamwork

Education

High school diploma or GED

Tools

Powered Equipment Certification: Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck

Job description

Lowe's Companies, Inc. in Roanoke, VA is hiring for a customer-focused associate responsible for picking, staging, inspecting, and fulfilling customer orders with accuracy and speed.

You will use retail tech, maintain safety standards, and assist customers by connecting them with the right associates. Responsibilities include maintaining inventory accuracy, operating powered equipment, and performing routine audits and administrative tasks while upholding a strong safety culture and team