Fulfillment Specialist: Forklift Certified & Customer-First

Lowe's Home Centers, LLC; Owasso (OK); On-site; USD 19,000 - 29,000; Full time

Job summary

Lowe's is seeking a store associate to accurately pick, stage, and fulfill customer orders while maintaining clean staging areas and adhering to safety standards.

You will deliver excellent service, validate orders, and connect customers with the right associates. You may operate certified equipment and assist with inventory accuracy, audits, and daily readiness tasks in a fast-paced home improvement environment.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer literacy

Retail tech experience

Powered equipment awareness

Education

High school diploma or GED

Tools

Powered Equipment Certification

Job description

Lowe's is seeking a store associate to accurately pick, stage, and fulfill customer orders while maintaining clean staging areas and adhering to safety standards.

You will deliver excellent service, validate orders, and connect customers with the right associates. You may operate certified equipment and assist with inventory accuracy, audits, and daily readiness tasks in a fast-paced home improvement environment.