Fulfillment Specialist: Fast, Accurate Orders & Safety

Lowe's; Durham (NC); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Lowe's is seeking a Store Associate in Durham, NC to pick, stage, and fulfill customer orders while delivering exceptional service. You will operate certified powered equipment, assist with inventory accuracy, and support daily store tasks with safety and teamwork at the core.

Responsibilities include assisting customers, ensuring order accuracy, and maintaining readiness in the staging area. A strong work ethic and flexibility to take on additional duties are essential.

Qualifications

• 6 months of experience using a computer to input, access, modify, or output information.
• 6 months of experience using common retail technology such as smartphones and tablets.
• Powered equipment certification required (Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by guiding customers to high‑quality items and answering questions.
• Operate and maintain powered equipment and follow safety requirements.
• Support inventory accuracy and resolve short picks with leadership.
• Complete administrative tasks, audits, and locker management, reporting safety concerns.
• Maintain a customer‑first mindset with strong communication and teamwork.

Skills

Customer service

Retail tech familiarity

Computer skills

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's is seeking a Store Associate in Durham, NC to pick, stage, and fulfill customer orders while delivering exceptional service. You will operate certified powered equipment, assist with inventory accuracy, and support daily store tasks with safety and teamwork at the core.

Responsibilities include assisting customers, ensuring order accuracy, and maintaining readiness in the staging area. A strong work ethic and flexibility to take on additional duties are essential.