Fulfillment Specialist — Fast, Safe & Customer-First

Lowe's Companies, Inc.; Royal Pines (NC); On-site; USD 21,000 - 23,000; Full time

Job summary

Lowe's is hiring for a on-site role in North Carolina, requiring lifting and stocking duties, order accuracy, and safety compliance. You will pick and stage orders, validate items, and assist customers by directing them to the right associates.

Ideal candidates bring 6 months of computer and retail tech experience and forklift certification. Prior retail or home improvement exposure is a plus; training on SIMS and the Order App is provided.

Qualifications

• , 6 months of computer-based work experience.
• 6 months using common retail technology (smartphones/tablets).
• Powered Equipment Certification for Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck is required.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer usage

Retail technology

Forklift certification

Education

High school diploma or GED

Tools

Orders App

SIMS

Job description

Lowe's is hiring for a on-site role in North Carolina, requiring lifting and stocking duties, order accuracy, and safety compliance. You will pick and stage orders, validate items, and assist customers by directing them to the right associates.

Ideal candidates bring 6 months of computer and retail tech experience and forklift certification. Prior retail or home improvement exposure is a plus; training on SIMS and the Order App is provided.