Fulfillment Pro: Fast, Accurate Orders | Safety-Certified

Lowe's Companies, Inc.; City of Hudson (NY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Life and Disability insurance

Paid time off

401(k) Retirement account with company

Employee Assistance Program

Education support

Parental leave

Associate Discount

Job summary

Lowe's Companies, Inc. is seeking a versatile associate in a retail environment to pick, stage, inspect, and fulfill customer orders accurately and on schedule, while maintaining clean and safe staging areas.

You will deliver quality service by assisting customers, validating orders, and connecting them with the right associates when needed. You will operate certified powered equipment and support inventory accuracy with the Orders App and SIMS.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months of Experience using common retail technology, such as smart phones and tablets
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified)
• High school diploma or GED
• 6 Months of Retail experience
• 6 Months of Experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden)
• 6 Months of Experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Customer service

Teamwork

Communication

Education

High school diploma or GED

Tools

Orders App

SIMS

Smartphones

Tablets

Forklift Certification

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's Companies, Inc. is seeking a versatile associate in a retail environment to pick, stage, inspect, and fulfill customer orders accurately and on schedule, while maintaining clean and safe staging areas.

You will deliver quality service by assisting customers, validating orders, and connecting them with the right associates when needed. You will operate certified powered equipment and support inventory accuracy with the Orders App and SIMS.