Certified Fulfillment Associate - Fast, Accurate Orders

Lowe's; Franklin (NC); Hybrid; USD 29,000 - 36,000; Full time

Job summary

Lowe’s is hiring for a fulfillment associate in North Carolina. The role centers on accurately picking, staging, and processing customer orders while maintaining safe, clean work areas and adhering to safety standards.

Responsibilities include assisting customers, validating orders, using retail tech, and operating powered equipment with required certifications. A strong team mindset and reliable communication are essential.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Job description

Lowe’s is hiring for a fulfillment associate in North Carolina. The role centers on accurately picking, staging, and processing customer orders while maintaining safe, clean work areas and adhering to safety standards.

Responsibilities include assisting customers, validating orders, using retail tech, and operating powered equipment with required certifications. A strong team mindset and reliable communication are essential.