Fulfillment Associate: Precision Picker & Customer Focus

Lowe's Companies, Inc.; Brooklyn (OH); On-site; USD 19,000 - 23,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a warehouse associate to pick, stage, inspect, and fulfill customer orders with accuracy and speed. You will operate powered equipment, ensure safety, and support inventory through the Orders App while maintaining SIMS compliance.

The role emphasizes strong communication, teamwork, and a customer-first mindset. Some roles may include broader duties to support the business needs.

Qualifications

• 6 months of experience using a computer.
• 6 months of experience using common retail technology, such as smartphones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.

Skills

Computer literacy

Retail technology experience

Customer service

Teamwork

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's Companies, Inc. is seeking a warehouse associate to pick, stage, inspect, and fulfill customer orders with accuracy and speed. You will operate powered equipment, ensure safety, and support inventory through the Orders App while maintaining SIMS compliance.

The role emphasizes strong communication, teamwork, and a customer-first mindset. Some roles may include broader duties to support the business needs.