Fulfillment Specialist: Certified & Customer‑Focused

Lowe's Home Centers, LLC; United States; Hybrid; USD 30,000 - 42,000; Full time

Job summary

Lowe's Home Centers, LLC in the United States is hiring for an order fulfillment associate focused on picking, staging, inspecting, and packing customer orders with accuracy and speed.

You will operate certified power equipment, maintain inventory accuracy with the Orders App and SIMS, and collaborate with teammates to ensure safe, clean, and efficient store operations. This role requires basic computer use and familiarity with retail technology.

Qualifications

• Six months of experience using a computer to input, access, modify, or output information.
• Six months of experience using common retail technology, such as smartphones and tablets.
• Powered equipment certification required (Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck) or must be obtained if not already certified.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time; keep staging areas clean and safe.
• Deliver excellent service by selecting high-quality items, validating orders, answering questions, and connecting customers with the right associates.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management; report safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset and strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Customer service orientation

Communication

Teamwork

Education

High school diploma or GED

Tools

Powered Equipment Certification: Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck

Job description

Lowe's Home Centers, LLC in the United States is hiring for an order fulfillment associate focused on picking, staging, inspecting, and packing customer orders with accuracy and speed.

You will operate certified power equipment, maintain inventory accuracy with the Orders App and SIMS, and collaborate with teammates to ensure safe, clean, and efficient store operations. This role requires basic computer use and familiarity with retail technology.