Fulfillment Specialist

Woodbolt Distribution, LLC; Austin (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Mental wellness

401K matching

Lifestyle Spending Account

Unlimited PTO

Product discounts

Job summary

Nutrabolt is seeking a Fulfillment Specialist to execute customer orders, resolve service issues, and support daily operations. You will work closely with customers, distribution partners, and internal teams to ensure accurate order processing, timely delivery, and a positive customer experience.

The role requires 2+ years in supply chain, experience with ERP and WMS, and proficiency in Excel and Dynamics 365.

Qualifications

• 2+ years of supply chain experience.
• Customer service experience preferred.
• Experience with ERP and WMS.
• Proficiency in Microsoft Office with emphasis on Excel and Dynamics 365.
• Demonstrated success working in a team-based environment.
• Strong cross-functional communication.

Responsibilities

• Enter and manage customer orders from submission through delivery.
• Monitor open orders, backorders, and delivery exceptions.
• Investigate and resolve customer issues related to orders, shipments, and invoicing.
• Coordinate proof of delivery requests, returns, and track-and-trace activities.
• Communicate proactively with customers regarding order status and service issues.
• Generate reports and provide account support as needed.

Skills

Supply chain experience

Customer service

ERP

WMS

Excel

Dynamics 365

Cross-functional communication

Tools

ERP systems

WMS software

Job description

Who We Are:

Who We Are: Nutrabolt is a fast-growing, global active health and wellness company with a portfolio of market leading performance-oriented brands that energize and fuel active lifestyles. The company’s disruptive and innovative products compete in the Functional Beverage and Active Nutrition segments, under three consumer-loved brands: C4 (one of the fastest-growing energy drink brands in the United States and the #1 selling global pre-workout brand), XTEND (the #1 post-workout recovery brand in the United States), and Cellucor (an award-winning sports nutrition brand created in 2002). Since its founding 20 years ago, Nutrabolt has set out to meet the discerning needs of performance athletes and fitness enthusiasts, while appealing beyond this core group to include consumers around the globe who are making healthy, active living a daily priority. As a Certified Great Place to Work, Top Workplaces USA honoree, Fortune Best Workplace in Texas, and more - Nutrabolt cares deeply about our people, planet, and the communities we serve. Here, our teammates are united by our mission, and take ownership in creating a healthy workplace environment that promotes strong bodies, clear minds, and a culture of respect and belonging for all.

Who You Are:

The Fulfillment Specialist is responsible for executing customer orders, resolving service issues, and supporting day-to-day customer operations activities. This role works closely with customers, distribution partners, and internal teams to ensure accurate order processing, timely delivery, and a positive customer experience.

What You're Good At:

• Enter and manage customer orders from submission through delivery.
• Ensure order accuracy, pricing, allocations, and shipment details are correct.
• Monitor open orders, backorders, and delivery exceptions.
• Investigate and resolve customer issues related to orders, shipments, and invoicing.
• Coordinate proof of delivery requests, returns, and track-and-trace activities.
• Communicate proactively with customers regarding order status and service issues.
• Support customer-specific requirements and compliance needs.
• Maintain accurate customer and order data within ERP and customer systems.
• Generate reports and provide account support as needed.

What You Contribute:

• 2+ years Supply Chain Experience
• customer service experience preferred.
• Experience with ERP and WMS
• Knowledge of Microsoft office products with emphasis on excel and Dynamics 365
• Demonstrated success working in a team-based environment
• Strong cross-functional communication

Why Nutrabolt?

Nutrabolt cares about our teammates' physical, mental, and financial wellness by providing benefits like: competitive health insurance, life insurance, mental wellness programs, 401K matching, and a Lifestyle Spending Account.

Wellness Benefits

• competitive health insurance
• life insurance
• mental wellness programs
• 401K matching
• a Lifestyle Spending Account

Lifestyle Perks

• unlimited vacation paid time off and volunteer time off.
• You’ll get discounts on C4 Energy, Cellucor, and XTEND products, too!

Family Support

• paid parental leave, in addition to reimbursement for expenses related to childcare, fertility treatments, legal fees, and more through our Lifestyle Spending Account.

Nutrabolt is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Please review our CCPA policy here.

Nutrabolt is a fast-growing, global active health and wellness company with a portfolio of market-leading, performance-oriented brands that energize and fuel active lifestyles. The company's disruptive and innovative products compete in the Functional Beverage and Active Nutrition categories under four consumer-loved brands: C4, XTEND, Cellucor and Bloom. For 20+ years, we've served athletes and everyday consumers striving for healthier living. Our mission to innovate, inspire, and make products that maximize human potential accessible to all. Our company’s record of success and future trajectory is driven by our mantra to Grow and Give Back. We achieve as one team anchored by our core values and guided by our operating principles. For more information about our consumer brands, please visit nutrabolt.com and follow @C4Energy, @Cellucor, @Xtend, and @Bloomsupps on social media. Thank you for your interest in a career with Nutrabolt! As a Certified Great Place to Work and a Fortune Best Workplace in Texas, we prioritize our people, planet, and communities- fostering a culture of respect, belonging, and well-being. We believe the first step in building a dynamic team is hiring individuals who are intellectually curious, results focused, and eager to make an impact in our company and beyond. If that sounds like you, you may be a good fit for our team. Visit our News page to learn more about our recent employer awards, and other stories that make us a great place to energize your career! If you have any questions, please reach out to us at [e-mail]