Fulfillment Specialist

Nutrabolt; Austin (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive health insurance

Life insurance

Mental wellness programs

401K matching

Lifestyle Spending Account

Unlimited vacation & volunteer time

Discounts on C4, Cellucor and XTEND

Employee discounts on Nutrabolt brands

Job summary

Nutrabolt in Austin, TX is seeking a Fulfillment Specialist to execute customer orders, resolve service issues, and support daily operations across the order-to-delivery cycle.

You'll manage orders in ERP/WMS, ensure accuracy, monitor open orders and backorders, and collaborate with internal teams to deliver a positive customer experience while maintaining data integrity in ERP systems.

Qualifications

• 2+ years experience in supply chain; customer service experience preferred.
• Experience with ERP and WMS systems.
• Proficiency with Microsoft Office, especially Excel and Dynamics 365.
• Demonstrated success in a team-based environment.
• Strong cross-functional communication skills.

Responsibilities

• Enter and manage customer orders from submission through delivery.
• Ensure order accuracy, pricing, allocations, and shipment details are correct.
• Monitor open orders, backorders, and delivery exceptions.
• Investigate and resolve customer issues related to orders, shipments, and invoicing.
• Coordinate proof of delivery requests, returns, and track-and-trace activities.
• Communicate proactively with customers regarding order status and service issues.
• Support customer-specific requirements and compliance needs.
• Maintain accurate customer and order data within ERP and customer systems.
• Generate reports and provide account support as needed.

Skills

Supply chain

Customer service

ERP

WMS

Excel

Dynamics 365

Cross-functional communication

Job description

Who We Are

Nutrabolt is a fast-growing, global active health and wellness company with a portfolio of market leading performance-oriented brands that energize and fuel active lifestyles. The company’s disruptive and innovative products compete in the Functional Beverage and Active Nutrition segments, under three consumer-loved brands: C4® (one of the fastest-growing energy drink brands in the United States and the #1 selling global pre-workout brand), XTEND® (the #1 post-workout recovery brand in the United States), and Cellucor® (an award-winning sports nutrition brand created in 2002).

Who We Are

Nutrabolt is a fast-growing, global active health and wellness company with a portfolio of market leading performance-oriented brands that energize and fuel active lifestyles. The company’s disruptive and innovative products compete in the Functional Beverage and Active Nutrition segments, under three consumer-loved brands: C4® (one of the fastest-growing energy drink brands in the United States and the #1 selling global pre-workout brand), XTEND® (the #1 post-workout recovery brand in the United States), and Cellucor® (an award-winning sports nutrition brand created in 2002).

Since its founding 20 years ago, Nutrabolt has set out to meet the discerning needs of performance athletes and fitness enthusiasts, while appealing beyond this core group to include consumers around the globe who are making healthy, active living a daily priority.

As a Certified Great Place to Work, Top Workplaces USA honoree, Fortune Best Workplace in Texas, and more – Nutrabolt cares deeply about our people, planet, and the communities we serve. Here, our teammates are united by our mission, and take ownership in creating a healthy workplace environment that promotes strong bodies, clear minds, and a culture of respect and belonging for all.

Who You Are

The Fulfillment Specialist is responsible for executing customer orders, resolving service issues, and supporting day-to-day customer operations activities. This role works closely with customers, distribution partners, and internal teams to ensure accurate order processing, timely delivery, and a positive customer experience.

What You're Good At

• Enter and manage customer orders from submission through delivery.
• Ensure order accuracy, pricing, allocations, and shipment details are correct.
• Monitor open orders, backorders, and delivery exceptions.
• Investigate and resolve customer issues related to orders, shipments, and invoicing.
• Coordinate proof of delivery requests, returns, and track-and-trace activities.
• Communicate proactively with customers regarding order status and service issues.
• Support customer‑specific requirements and compliance needs.
• Maintain accurate customer and order data within ERP and customer systems.
• Generate reports and provide account support as needed.

What You Contribute

• 2+ years Supply Chain Experience; customer service experience preferred.
• Experience with ERP and WMS
• Knowledge of Microsoft office products with emphasis on excel and Dynamics 365
• Demonstrated success working in a team-based environment
• Strong cross‑functional communication

Why Nutrabolt?

Wellness Benefits

Nutrabolt cares about our teammates’ physical, mental, and financial wellness by providing benefits like: competitive health insurance, life insurance, mental wellness programs, 401K matching, and a Lifestyle Spending Account.

Lifestyle Perks

We offer unlimited vacation paid time off and volunteer time off. You’ll get discounts on C4 Energy, Cellucor, and XTEND products, too!

Family Support

We want you to reach your full potential at work by taking care of all loved ones at home. We provide paid parental leave, in addition to reimbursement for expenses related to childcare, fertility treatments, legal fees, and more through our Lifestyle Spending Account.

Nutrabolt is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Please review our CCPA policy here.

By providing your phone number, you consent to receiving text communications related to your job application via SMS from Nutrabolt. Applicable messaging and data rates may apply. You may opt out at any time by replying STOP. View our terms of use for additional details.