Multi-Unit Fulfillment Leader

craftydelivers.com; Hayward (CA); On-site; USD 123,000 - 145,000; Full time

Benefits offered by this job

Healthcare plan

401k

Paid time off

Certification courses

Parental leave

Job summary

Crafty is seeking a Fulfillment Manager in Hayward, CA to bridge strategy and execution across Route Merchandising/Delivery, Equipment & Service, and Fulfillment. You will oversee on-site operations from warehouse floor to delivery mile, ensuring efficiency and cost control.

You’ll lead a multi‑unit team, own budgets, develop SOPs, and translate floor KPIs into executive insights. The role emphasizes autonomy, reliability, and strong leadership to maintain service levels and safety.

Qualifications

• Autonomy to decisively drive improvements and efficiency.
• Strong business mindset and data-driven decision making.
• Reliable, accountable, and focused on safety and quality.
• Proven leadership of multi-unit teams and budget ownership.

Responsibilities

• Oversee total lifecycle of on-site operations from warehouse to delivery.
• Drive financial health and operational excellence across divisions.
• Coach and develop leaders; ensure SOPs are current and followed.
• Translate KPIs into actionable strategies to reduce costs and improve service.

Skills

Autonomy

Business minded

Reliability

Leadership

Data fluency

P&L leadership

Process optimization

Multi-unit leadership

Job description

Crafty is seeking a Fulfillment Manager in Hayward, CA to bridge strategy and execution across Route Merchandising/Delivery, Equipment & Service, and Fulfillment. You will oversee on-site operations from warehouse floor to delivery mile, ensuring efficiency and cost control.

You’ll lead a multi‑unit team, own budgets, develop SOPs, and translate floor KPIs into executive insights. The role emphasizes autonomy, reliability, and strong leadership to maintain service levels and safety.