Fulfillment Ops Director: LEAN, Growth & Service

3PL Hub Inc.; Litchfield Park (AZ); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Benefits package including medical, 
d

Annual bonus eligibility

401(k) match

Vacation and holiday pay

Employee assistance

Job summary

Saddle Creek Logistics Services is seeking a Director of Fulfillment Operations in Litchfield Park, AZ. You will lead omnichannel fulfillment operations, drive service and financial performance, and ensure safe, efficient processes while upholding company policies.

You will direct all aspects of fulfillment operations, coach staff, and work with customers to meet their business needs. Strong WMS/OMS/CRM knowledge is required.

Qualifications

• Bachelor’s Degree required - Supply Chain/Business/Logistics or related field.
• 3-5+ years of operations experience in an automated multi-channel order fulfillment environment.
• 10+ years in the distribution/logistics industry.
• 3-5 years of WES/WCS experience including production control and flow mgmt.
• 5+ years of management experience.

Responsibilities

• Provides leadership and direction for fulfillment operations.
• Develop and manage budget processes.
• Evaluate, measure, and refine processes to improve service, quality, and efficiency.
• Improve customer satisfaction through strong relationships and service levels.
• Incorporate LEAN practices and methodologies within the facility.
• Lead and mentor support staff with strategic guidance.
• Provide timely monthly reporting and ensure proper billing.
• Collaborate with Sales for new customer solutions and pricing.

Skills

Leadership

Budgeting

LEAN

Strategic thinking

Communication

Analytical

Education

Bachelor’s Degree in Supply Chain or related field

Tools

WMS

OMS

CRM

Billing systems

Job description

Saddle Creek Logistics Services is seeking a Director of Fulfillment Operations in Litchfield Park, AZ. You will lead omnichannel fulfillment operations, drive service and financial performance, and ensure safe, efficient processes while upholding company policies.

You will direct all aspects of fulfillment operations, coach staff, and work with customers to meet their business needs. Strong WMS/OMS/CRM knowledge is required.