Fulfillment Ops Area Manager - Lead High-Impact Team

Amazon Inc.; Wilmington (DE); On-site; USD 61,000 - 82,000; Full time

Job summary

Amazon is seeking an Area Manager to lead a team in one of its fulfillment centers located in Wilmington, DE. This on-site, full-time role emphasizes people leadership, safety, and operational excellence on a fast-paced warehouse floor.

You will mentor your team, manage performance, and coordinate with support functions to remove roadblocks while maintaining high safety, quality, and productivity standards. Training and growth opportunities are provided.

Qualifications

• Bachelor's or Master's degree required.
• Strong communication and customer service skills.
• Currently enrolled in a related field is a plus.

Responsibilities

• Support, mentor and motivate 50-100 direct report Amazon Associates.
• Walk the floor regularly to stay connected to the team and drive safety, quality and productivity.
• Lead shift huddles and ensure readiness of team before operations begin.
• Oversee deliveries and package handling, and assist with equipment operation as needed.
• Manage staffing and resources as volume and priorities shift throughout the day.
• Close shift with performance review and handoff to the next manager.

Skills

Strong communication

Customer service

Bachelor's program

Education

Bachelor's or Master's degree

Job description

Amazon is seeking an Area Manager to lead a team in one of its fulfillment centers located in Wilmington, DE. This on-site, full-time role emphasizes people leadership, safety, and operational excellence on a fast-paced warehouse floor.

You will mentor your team, manage performance, and coordinate with support functions to remove roadblocks while maintaining high safety, quality, and productivity standards. Training and growth opportunities are provided.