Fulfillment Operations Supervisor

Wynen's; Carmel (IN); On-site; USD 70,000 - 110,000; Full time

Job summary

Wynen's in Carmel, Indiana, seeks a Fulfillment Operations Team Leader to guide front-line fulfillment, oversee inventory accuracy, and use data to boost throughput, quality, and cost efficiency. You’ll lead daily workflows, collaborate with IT and logistics, and drive continuous improvements in a fast-paced, tech-enabled environment.

The role emphasizes coaching and staffing support, ensuring safety, and building a high-performing team culture across cross-functional partners.

Qualifications

• Proven leadership and team development skills.
• Ability to drive improvements using data insights.
• Experience coordinating with IT and logistics teams.

Responsibilities

• Manage day-to-day fulfillment operations and workflow execution.
• Monitor and maintain inventory accuracy and order processing performance.
• Analyze operational data to identify bottlenecks and drive optimization.
• Collaborate with IT and logistics teams to troubleshoot system and process issues; implement continuous improvement initiatives with agile, tech-driven operations.
• Ensure safety and compliance standards are met.
• Coach, develop and support team members; assist with staffing and training needs.
• Foster a high-performing, collaborative team culture.

Skills

Leadership

Data-driven

Cross-functional collab

Inventory control

Safety & compliance

Continuous improvement

Job description

Fulfillment Operations Team Leader

Lead a front-line fulfillment team responsible for accurate, efficient order processing for global clients. Oversee daily fulfillment workflows, ensure inventory accuracy, and use data to improve throughput, quality, and cost.

Key Duties

• Manage day-to-day fulfillment operations and workflow execution
• Monitor and maintain inventory accuracy and order processing performance
• Analyze operational data to identify bottlenecks and drive optimization
• Collaborate with IT and logistics teams to troubleshoot system and process issuesImplement continuous improvement initiatives aligned with agile, tech-driven operations
• Ensure safety and compliance standards are consistently met
• Coach, develop, and support team members; assist with staffing and training needs
• Foster a high-performing, collaborative team culture

Qualifications & Skills

• Strong leadership and team development capability
• Operational excellence mindset with continuous improvement focus
• Ability to leverage data for performance and process enhancements
• Cross-functional collaboration with IT and logistics stakeholders
• Knowledge of fulfillment workflows, inventory control, safety, and compliance
• Troubleshooting skills for process or system-related issues