Fulfillment Operations Supervisor

Bluegrass Stream; Lafayette (IN); On-site; USD 90,000 - 120,000; Full time

Job summary

Bluegrass Stream LLC in Lafayette, Indiana is seeking a Fulfillment Operations Team Leader to guide a front-line team responsible for accurate, efficient order processing for global clients.

You will oversee daily workflows, maintain inventory accuracy, use data to improve throughput and cost, and collaborate with IT and logistics to resolve issues, while driving safety, compliance and continuous improvement. This role emphasizes coaching the team and fostering a high-performing, agile culture.

Qualifications

• Leadership experience in fulfillment, operations, or similar environments.
• Data-driven decision making and process optimization skills.
• Ability to coordinate across IT and logistics to resolve operational challenges.
• Strong understanding of inventory management and quality control.
• Commitment to safety, compliance and continuous improvement.
• Coaching and team development capabilities with strong communication.

Responsibilities

• Oversee daily fulfillment workflows to ensure timely, correct order processing.
• Maintain and improve inventory accuracy and operational readiness.
• Use operational data to optimize throughput, quality, and cost.
• Partner with IT and logistics teams to troubleshoot system and process issues.
• Lead continuous improvement initiatives to enhance efficiency and reliability.
• Ensure safety, compliance, and operational standards are met.
• Coach, develop, and support team performance through training and staffing input.
• Promote a high-performing, collaborative culture aligned with agile, tech-driven operations.

Skills

Leadership

Data-driven decisions

Cross-functional coordination

Inventory management

Safety & compliance

Coaching & development

Communication

Job description

Fulfillment Operations Team Leader to lead a front‑line team responsible for accurate, efficient order processing for global clients.

Key Responsibilities

• Oversee daily fulfillment workflows to ensure timely, correct order processing.


• Maintain and improve inventory accuracy and operational readiness.


• Use operational data to optimize throughput, quality, and cost.


• Partner with IT and logistics teams to troubleshoot system and process issues.


• Lead continuous improvement initiatives to enhance efficiency and reliability.


• Ensure safety, compliance, and operational standards are met.


• Coach, develop, and support team performance through training and staffing input.


• Promote a high-performing, collaborative culture aligned with agile, tech-driven operations.

Qualifications & Skills

• Proven leadership experience in fulfillment, operations, or a similar environment.


• Strong data-driven decision-making and process optimization skills.


• Ability to coordinate across IT and logistics to resolve operational challenges.


• Solid understanding of inventory management and quality control.


• Commitment to safety, compliance, and continuous improvement.


• Coaching and team development capabilities with strong communication skills.