Fulfillment Operations Manager: Lead & Optimize Teams

Amazon; Buford (GA); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon in Buford, GA is seeking an Operations Manager to lead salaried and hourly teams, drive safety and performance, and optimize productivity through data-driven decisions and cross-functional collaboration.

The role entails mentoring staff, managing multiple workflow components (First mile, Middle mile, Last mile), and delivering on customer delivery promises while supporting site and regional initiatives.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.
• Lift up to 49 pounds and stand/walk up to 12 hours during shifts.

Skills

Employee management

Performance management

Leadership

Schedule flexibility

Education

Bachelor's degree or equivalent

Job description

Amazon in Buford, GA is seeking an Operations Manager to lead salaried and hourly teams, drive safety and performance, and optimize productivity through data-driven decisions and cross-functional collaboration.

The role entails mentoring staff, managing multiple workflow components (First mile, Middle mile, Last mile), and delivering on customer delivery promises while supporting site and regional initiatives.