Fulfillment Operations Manager: Lead, Optimize, Deliver

Amazon; Augusta (GA); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon in Augusta, GA is hiring an Operations Manager to lead a team of salaried and hourly staff, driving productivity and safety across three workflow components: First mile, Middle mile, and Last mile. You will mentor personnel, manage performance, and partner with Safety, Engineering, Loss Prevention, and HR to meet business goals.

The role requires 3+ years of management experience and a flexible schedule, with a focus on delivering on-time customer orders and continuous process

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Ability to work a flexible schedule including weekends, nights, and holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.
• Work in an environment where the noise level varies and can be loud.
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments).
• Continuously climb and descend stairs (applies to sites with stairs).

Skills

Employee management

Performance management

Flexibility in schedule

Education

Bachelor's degree or equivalent / 2+ years Amazon experience

Job description

Amazon in Augusta, GA is hiring an Operations Manager to lead a team of salaried and hourly staff, driving productivity and safety across three workflow components: First mile, Middle mile, and Last mile. You will mentor personnel, manage performance, and partner with Safety, Engineering, Loss Prevention, and HR to meet business goals.

The role requires 3+ years of management experience and a flexible schedule, with a focus on delivering on-time customer orders and continuous process