Fulfillment Operations Leader | Data-Driven & People-First

Amazon Inc.; Houston (TX); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Paid time off

Job summary

Amazon.com Services LLC in Houston, TX is seeking an Operations Manager to lead and develop a team of salaried and hourly staff, driving safety, quality, and customer delivery performance. You will guide productivity plans, balance workloads, and collaborate with Safety, Engineering, Loss Prevention, and HR to meet business objectives.

Expect a flexible schedule including weekends and nights. The role involves physical duties and long shifts while contributing to continuous process improvements

Qualifications

• 3+ years of employee and performance management experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Skills

Employee & performance management

Lean techniques

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC in Houston, TX is seeking an Operations Manager to lead and develop a team of salaried and hourly staff, driving safety, quality, and customer delivery performance. You will guide productivity plans, balance workloads, and collaborate with Safety, Engineering, Loss Prevention, and HR to meet business objectives.

Expect a flexible schedule including weekends and nights. The role involves physical duties and long shifts while contributing to continuous process improvements