Fulfillment Operations Director

HelloFresh; Goodyear (AZ); On-site; USD 165,000 - 210,000; Full time

Benefits offered by this job

Competitive Salary

401k company match

Parental leave 16 weeks

HelloFresh discounts up to 75%

Flexible shift scheduling

Holiday pay & PTO

Job summary

HelloFresh Goodyear, AZ is seeking a Director of Fulfillment to lead a high-volume food manufacturing and distribution center. You will build and empower a 700+ team, shape the site road map, and collaborate with the Senior Director to drive operations, safety, and continuous improvement on a fast-growing scale.

You will spearhead daily logistics, production, and kitchen operations, mentor leaders, and translate strategic goals into actionable plans that improve cost, quality and delivery while

Qualifications

• 10+ years of management experience leading a fulfillment operations center; preferably in food service, food production or kitting.
• Bachelor's Degree required - Master's preferred.
• Ability to think strategically and communicate at the executive level, with strong organizational skills and attention to detail.
• Familiarity with FSMA, HACCP, SQF.
• APICS CPIM or CSCP certification (preferred).
• Demonstrated ability to motivate, develop and manage large teams daily.

Responsibilities

• Build and establish a strong fulfillment team with a leadership pipeline; coach and develop talent within each functional area of fulfillment (Culinary, Production, Fulfillment, Sanitation, Quality, Warehouse, and Shipping).
• Provide direction and leadership for day-to-day operational challenges.
• Develop trust and collaborative relationships with supply chain peers and direct reports.
• Liaise between site operations and corporate leadership to identify key site priorities.
• Set high standards for execution to meet KPI and financial metrics while achieving goals.
• Communicate company goals and priorities to the full Production and Fulfillment Center team; lead monthly meetings.
• Drive continuous improvement in Safety, Quality, Cost, and Delivery.
• Create processes ensuring consistency, premium taste, and appearance of meals.
• Foster a positive team dynamic and empower staff with timely feedback.

Skills

Leadership

Strategic planning

Operational excellence

Data-driven

Team development

Cross-functional collaboration

Communication with execs

Adaptability

Weekend/night shift willingness

Integrity

Education

Bachelor's Degree

Master's degree

FSMA knowledge

HACCP

SQF

APICS CPIM or CSCP

Tools

WMS implementation

Job description

HelloFresh Goodyear, AZ is seeking a Director of Fulfillment to lead a high-volume food manufacturing and distribution center. You will build and empower a 700+ team, shape the site road map, and collaborate with the Senior Director to drive operations, safety, and continuous improvement on a fast-growing scale.

You will spearhead daily logistics, production, and kitchen operations, mentor leaders, and translate strategic goals into actionable plans that improve cost, quality and delivery while