Fulfillment Center Operations Manager

QVC, Inc.; Florence (SC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health care benefits starting day 1

401(k)

Tuition reimbursement

Job summary

QVC Group, Inc. Florence, SC is seeking an onsite Fulfillment Center Operations Manager to lead inbound/outbound operations at the Florence fulfillment center. The role emphasizes safety, efficiency, quality, and continuous improvement while building and developing management and hourly teams.

You will report to the Senior Operations Manager and guide strategic planning, forecasting, and Kaizen-driven improvements to inventory accuracy and order fulfillment.

Qualifications

• Bachelor's degree in business, Supply Chain, Distribution, Logistics or related field.
• 4+ years of management experience in fulfillment center/warehouse operations; prefer retail/e-commerce and apparel experience.
• Experience developing and managing 30+ team members.
• At least 3 years of management experience in Receiving, Inventory Control, or Order Fulfillment.
• Experience using Kaizens or process improvement.

Responsibilities

• Build the initial teams, establishing procedures, metrics and processes.
• Lead a team of Area Managers and hourly team members.
• Develop and administer operational procedures for incoming and outgoing shipments, handling and disposition of products, and keeping high inventory accuracy.
• Guide strategic planning and forecasting.
• Develop teammates for career progression and learning.
• Improve safety, quality, cost, and delivery while expanding warehouse capabilities.
• Use the site Warehouse Management System (WMS) to improve perfect order fulfillment and provide insights to improve WMS effectiveness.

Skills

People management

Process improvement

Operational leadership

Education

Bachelor's degree in Business or related field

Tools

WMS

Job description

## Fulfillment Center Operations ManagerApplylocations: USA, SC, Florence: QVCtime type: Full timeposted on: Posted Todayjob requisition id: R82927Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road.**Your Opportunity, Your Team*** The Fulfillment Center Operations Manager supports QVC, and is responsible for inbound or outbound operations. You will maintain benchmark levels of safety, efficiency, quality, productivity, continuous improvement within the building and throughout the supply chain, as well as the hiring and development of management and hourly teams. You will support the team on day shift. You will report to the Senior Operations Manager.**Where You'll Work*** This role is **onsite** and will require you to work from our Florence, SC fulfillment center daily. Relocation assistance is available for this role.**What You'll Do*** Build the initial teams, establishing procedures, metrics and processes.* Lead a team of Area Managers and hourly team members.* Develop and administer operational procedures for perfectly completing activities for incoming and outgoing shipments, handling and disposition of products, and keeping the highest standards of inventory accuracy.* Guide strategic planning and forecasting.* Develop teammates for career progression and learning.* Improve safety, quality, cost, and delivery while growing and expanding capabilities within the warehouse.* Use the site Warehouse Management System (WMS) to improve perfect order fulfillment and provide operational insights to improve WMS effectiveness.**What You'll Bring*** Bachelor's degree in business, Supply Chain, Distribution, Logistics or related field, or an equivalent combination of education and experience.* 4+ years of management experience in fulfillment center/warehouse operations; prefer retail/e-commerce and apparel experience.* Experience developing and managing 30+ team members.* At least 3 years of management experience in Receiving, Inventory Control, or Order Fulfillment.* Experience using Kaizens or process improvement.#LI-JM1Our **Total Rewards** package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.