Fulfillment Center Operations Leader

Amazon; Santa Clara (CA); On-site; USD 149,000 - 201,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Job summary

Amazon in Santa Clara, CA is seeking a Site Leader responsible for budgetary, people development and operations objectives across the fulfillment center. You will lead a team of Operations and Area Managers, coaching and mentoring to meet performance targets and build leadership bench strength.

The role requires extensive collaboration with HR, Finance, Facilities, Safety, IT and other senior operations managers, driving safety, quality and customer experience while delivering on Lean

Qualifications

• Bachelor's degree or 2+ years of equivalent experience.

Responsibilities

• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Skills

Leadership

Communication

Operations mgmt

Lean methodology

Team coaching

Cross-functional

Safety & quality

Education

Bachelor's degree or equivalent

Master's degree or above in engineering, management, or technology

Job description

Amazon in Santa Clara, CA is seeking a Site Leader responsible for budgetary, people development and operations objectives across the fulfillment center. You will lead a team of Operations and Area Managers, coaching and mentoring to meet performance targets and build leadership bench strength.

The role requires extensive collaboration with HR, Finance, Facilities, Safety, IT and other senior operations managers, driving safety, quality and customer experience while delivering on Lean