Fulfillment Center Director - 24/7 Ops & Automation

ALO; Southaven (MS); On-site; USD 120,000 - 180,000; Full time

Job summary

ALO is seeking a Site Director, DC to lead a high-volume e-commerce fulfillment center in Mississippi. You will own end-to-end operations, inbound to outbound, ensuring on-time ship rates, accuracy, and safety in a 24/7 environment.

You will build a high-performing leadership team, manage budget and KPI targets, drive Lean and automation initiatives, and partner with IT, HR, and Finance to sustain growth and customer satisfaction.

Qualifications

• Bachelor’s degree in supply chain, operations, engineering, or related field (Master’s preferred).
• 8–12+ years of operations leadership experience in e-commerce, omnichannel, or high-volume fulfillment.

Responsibilities

• Lead E-Commerce Fulfillment Operations including inbound receiving, put-away, picking, packing, shipping, returns, and reverse logistics.
• Deliver high service levels for same-day, next-day fulfillment and peak-season order fulfillment.
• Own peak planning, labor forecasting, and capacity planning to meet demand volatility.
• Oversee performance of WMS, OMS, TMS, labor management, and fulfillment technologies.

Skills

Fulfillment operations

Leadership

Lean Six Sigma

KPI management

Automation

Budget ownership

Cross-functional collaboration

Data-driven decisions

Education

Bachelor’s degree in supply chain, operations, engineering, or business

Master’s degree preferred

Tools

WMS

OMS

TMS

Job description

ALO is seeking a Site Director, DC to lead a high-volume e-commerce fulfillment center in Mississippi. You will own end-to-end operations, inbound to outbound, ensuring on-time ship rates, accuracy, and safety in a 24/7 environment.

You will build a high-performing leadership team, manage budget and KPI targets, drive Lean and automation initiatives, and partner with IT, HR, and Finance to sustain growth and customer satisfaction.