Fulfillment Associate — Forklift Certified & Customer‑Focused

Lowe's; United States; Hybrid; USD 22,000 - 28,000; Full time

Job summary

Lowe's is hiring for a front-line role focused on picking, staging, and fulfilling customer orders at our United States stores. The associate will ensure accurate orders, maintain clean staging areas, and provide high-quality service by answering questions and guiding customers to the right associates.

Responsibilities include operating powered equipment with proper certification, supporting inventory accuracy, and completing audits and locker management while reporting safety or theft concerns

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months of experience using common retail technology (smartphones, tablets).
• Powered equipment certification required (or obtained if not certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by validating orders and connecting customers with associates when needed.
• Operate and maintain powered equipment safely and with proper certification.
• Support inventory accuracy using the Orders App and SIMS compliance.
• Complete administrative and readiness tasks, audits, and locker management, reporting safety/theft concerns promptly.
• Maintain a customer-first mindset with strong communication and teamwork.

Skills

Computer basics

Retail tech experience

Customer service

Teamwork

Safety awareness

Education

High school diploma or GED

Tools

Powered Equipment Certification (Counterbalance Forklift; Order Picker; Narrow Aisle Reach Truck)

Job description

Lowe's is hiring for a front-line role focused on picking, staging, and fulfilling customer orders at our United States stores. The associate will ensure accurate orders, maintain clean staging areas, and provide high-quality service by answering questions and guiding customers to the right associates.

Responsibilities include operating powered equipment with proper certification, supporting inventory accuracy, and completing audits and locker management while reporting safety or theft concerns