Fulfillment Associate — Customer-First & Certified Equipment Operator

Lowe's Companies, Inc.; Shepherdsville (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Lowe's Companies, Inc. in Shepherdsville, KY, is hiring for a warehouse/fulfillment associate responsible for picking, staging, inspecting, and fulfilling customer orders on time while maintaining clean, safe staging areas.

The role emphasizes high-quality item selection, order validation, and helping customers by connecting them with the right associates. You will operate powered equipment with proper certification, support inventory accuracy, perform audits and administrative tasks, and

Qualifications

• 6 Months of Experience using a computer.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.

Skills

Computer use

Retail tech experience

Education

High school diploma or GED

Tools

Forklift certification

Order picker

Narrow aisle reach truck

Job description

Lowe's Companies, Inc. in Shepherdsville, KY, is hiring for a warehouse/fulfillment associate responsible for picking, staging, inspecting, and fulfilling customer orders on time while maintaining clean, safe staging areas.

The role emphasizes high-quality item selection, order validation, and helping customers by connecting them with the right associates. You will operate powered equipment with proper certification, support inventory accuracy, perform audits and administrative tasks, and