Fulfillment Associate: Fast, Precise, Customer-First

Lowe's Companies, Inc.; Tennessee; On-site; USD 21,000 - 30,000; Full time

Job summary

Lowe's Companies, Inc. in Tennessee is seeking a warehouse associate to pick, stage, inspect, and fulfill customer orders accurately and on time.

You will keep staging areas clean, safe, and organized while delivering excellent service and guiding customers to the right associates when needed. You must be able to operate powered equipment (counterbalance forklift, order picker, and narrow aisle reach truck) with certification if not already held.

Qualifications

• 6 months of experience using a computer.
• 6 months of experience using common retail technology.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (required; must be obtained if not already certified).
• High school diploma or GED preferred.
• 6 months of retail experience preferred.
• 6 months of experience in customer service or product fulfillment at home improvement or hardware retailer.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer skills

Retail tech experience

Customer service

Material handling

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's Companies, Inc. in Tennessee is seeking a warehouse associate to pick, stage, inspect, and fulfill customer orders accurately and on time.

You will keep staging areas clean, safe, and organized while delivering excellent service and guiding customers to the right associates when needed. You must be able to operate powered equipment (counterbalance forklift, order picker, and narrow aisle reach truck) with certification if not already held.