FUEL CENTER/CLERK

Kroger; Indianapolis (IN); On-site; USD 18,000 - 23,000; Full time

Job summary

Kroger is seeking an associate to assist customers, operate the fuel center, and maintain cleanliness and safety standards at the Indianapolis location.

The role requires strong customer service, cash handling, and the ability to follow procedures in a fast-paced retail environment. Training will cover safety, incident reporting, and company policies.

Qualifications

• Familiarity with industry terms and processes.
• Ability to work in a fast-paced environment.
• Ability to work without direct supervision.

Responsibilities

• Assist customers and manage cash register.
• Maintain neatness and cleanliness of the fuel center.
• Recover stock and fill out incident and security reports.
• Maintain compliance documentation and safety records.
• Demonstrate Kroger's core values of respect, honesty, integrity, diversity, inclusion and safety.
• Model Customer 1st behavior; deliver excellent customer service.
• Pump gas and perform cashier functions.
• Complete daily tour and inspection.
• Clean up fuel spills and complete Fuel Spill Report.
• Recover displays and maintain cleanliness of department.
• Answer telephones and provide support to customers.
• Comply with corporate policies and safety guidelines.
• Promote and follow company initiatives.
• Know emergency plans and procedures.

Skills

Customer service

Cash handling

Safety awareness

Communication

Conflict management

Tools

Cash register system

Job description

Assist customers and manage cash register. Maintain neatness and cleanliness of the fuel center. Recover stock, fill out incident and security reports, and maintain compliance documentation. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Pump gas
• Complete daily tour and inspection
• Fill out incident and security reports
• Clean up fuel spills and complete Fuel Spill Report
• Recover displays; maintain cleanliness of department
• Perform cashier functions
• Answer telephones
• Comply with corporate policies
• Comply with all safety guidelines and standards
• Promote and follow company initiatives
• Maintain knowledge of emergency plans numbers and procedures
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

MINIMUM

• Familiarity with industry/technical terms and processes
• Ability to work in a fast-paced environment
• Ability to work without direct supervision

DESIRED

• Any related experience
• Knowledge of company policies, procedures, and organizational structure