FUEL CENTER/CLERK

Kroger; Great Falls (MD); On-site; USD 24,000 - 32,000; Full time

Job summary

Kroger is seeking a customer-focused associate to assist customers at the fuel center and operate the cash register. The role requires maintaining cleanliness, completing reports, and following safety standards in a fast-paced environment.

The position involves pumping gas, handling transactions, answering calls, and supporting an inclusive, safe shopping space for all guests. Training is provided to follow corporate policies and emergency procedures.

Qualifications

• Experience serving customers in a retail setting.
• Ability to operate a cash register accurately.
• Familiarity with safety and compliance procedures.

Responsibilities

• Assist customers and manage cash register.
• Pump gas.
• Complete daily tour and inspection.
• Fill out incident and security reports.
• Clean up fuel spills and complete Fuel Spill Report.
• Recover displays; maintain cleanliness of department.
• Perform cashier functions.
• Answer telephones.
• Comply with corporate policies.
• Comply with safety guidelines and standards.
• Promote and follow company initiatives.
• Maintain knowledge of emergency plans numbers and procedures.
• Work cooperatively in a high paced and sometimes stressful environment.
• Manage conflicts in a calm, cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Provide support to minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodation.

Skills

Customer service

Cash handling

Teamwork

Tools

Cash register

Job description

Assist customers and manage cash register. Maintain neatness and cleanliness of the fuel center. Recover stock, fill out incident and security reports, and maintain compliance documentation. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Pump gas
• Complete daily tour and inspection
• Fill out incident and security reports
• Clean up fuel spills and complete Fuel Spill Report
• Recover displays; maintain cleanliness of department
• Perform cashier functions
• Answer telephones
• Comply with corporate policies
• Comply with all safety guidelines and standards
• Promote and follow company initiatives
• Maintain knowledge of emergency plans numbers and procedures
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

MINIMUM

• Familiarity with industry/technical terms and processes
• Ability to work in a fast-paced environment
• Ability to work without direct supervision

DESIRED

• Any related experience
• Knowledge of company policies, procedures, and organizational structure