FUEL CENTER/CLERK

Kroger; Des Plaines (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

Kroger in Des Plaines, Illinois is seeking a qualified candidate to assist customers at the fuel center, manage cash register functions, and ensure cleanliness and compliance in the area. The ideal applicant should demonstrate excellent customer service and adhere to safety standards.

Minimum qualifications include familiarity with technical terms, ability to work independently in a fast-paced environment, and capability to manage conflict in a cooperative manner, while any relevant experience will be a plus.

Qualifications

• Familiarity with industry/technical terms and processes.
• Ability to work without direct supervision.
• Any related experience is preferred.

Responsibilities

• Assist customers and manage cash register.
• Maintain cleanliness of the fuel center.
• Perform cashier functions and answer telephones.
• Comply with all safety guidelines and standards.

Skills

Customer service

Ability to manage conflict

Ability to work in a fast-paced environment

Integrity and honesty

Job description

Assist customers and manage cash register. Maintain neatness and cleanliness of the fuel center. Recover stock, fill out incident and security reports, and maintain compliance documentation. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Pump gas
• Complete daily tour and inspection
• Fill out incident and security reports
• Clean up fuel spills and complete Fuel Spill Report
• Recover displays; maintain cleanliness of department
• Perform cashier functions
• Answer telephones
• Comply with corporate policies
• Comply with all safety guidelines and standards
• Promote and follow company initiatives
• Maintain knowledge of emergency plans numbers and procedures
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

MINIMUM

• Familiarity with industry/technical terms and processes
• Ability to work in a fast-paced environment
• Ability to work without direct supervision

DESIRED

• Any related experience
• Knowledge of company policies, procedures, and organizational structure