Fuel Center Clerk

The Kroger Co.; Collierville (TN); On-site; USD 26,000 - 38,000; Full time

Job summary

The Kroger Co. is seeking a Fuel Center Attendant to assist customers, operate the cash register, and keep the fuel area clean and orderly. You will perform gas pumping duties, complete daily inspections, and help maintain safety and compliance throughout the department.

As a member of our team, you will follow company policies, handle incident reports, answer calls, and work calmly in a fast-paced environment while delivering friendly, helpful service to customers of all ages.

Qualifications

• Familiarity with industry/technical terms and processes.
• Ability to work in a fast-paced environment.
• Ability to work without direct supervision.

Responsibilities

• Assist customers and manage cash register.
• Maintain neatness and cleanliness of the fuel center.
• Recover stock and maintain displays; fill out incident and security reports.
• Complete Fuel Spill Reports and follow safety guidelines.
• Answer telephones and provide support to customers as needed.
• Comply with corporate policies and safety standards.

Skills

Customer service

Cashier

Gas pump operation

Safety compliance

Job description

Assist customers and manage cash register. Maintain neatness and cleanliness of the fuel center. Recover stock, fill out incident and security reports, and maintain compliance documentation. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Pump gas
• Complete daily tour and inspection
• Fill out incident and security reports
• Clean up fuel spills and complete Fuel Spill Report
• Recover displays; maintain cleanliness of department
• Perform cashier functions
• Answer telephones
• Comply with corporate policies
• Comply with all safety guidelines and standards
• Promote and follow company initiatives
• Maintain knowledge of emergency plans numbers and procedures
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum

• Familiarity with industry/technical terms and processes
• Ability to work in a fast-paced environment
• Ability to work without direct supervision

Desired

• Any related experience
• Knowledge of company policies, procedures, and organizational structure