Fuel Card Implementation Specialist

Love's Travel Stops; Oklahoma City (OK); On-site; USD 52,000 - 76,000; Full time

Job summary

Love's Travel Stops is seeking an Implementation Specialist in Oklahoma City to guide customers through fuel applications and line of credit setup. You will coordinate with Sales, activate cards, and maintain Salesforce records to ensure timely funding and activation.

Responsibilities include real-time member support, application completion, ID verification, and follow-up scheduling within 3–5 days, ensuring accurate tracking across the implementation lifecycle.

Qualifications

• Strong communication and phone skills.
• Ability to manage multiple processes and follow structured workflows.
• Attention to detail with application and data entry accuracy.
• Experience with CRM systems (Salesforce preferred).
• Time management and follow-up discipline.
• Ability to work in a fast-paced, metrics-driven environment.

Responsibilities

• Guide members through fuel application and line of credit setup.
• Complete fuel and line of credit applications with members over the phone.
• Collect and verify Application IDs for all submitted applications.
• Create and manage Salesforce opportunities for Fuel Implementation and FC Credit.
• Communicate completed applications to Sales, including providing Application IDs.
• Get documents from companies to get them approved and inform Sales of approvals.
• Schedule follow-up implementation appointments (typically 3–5 days out).
• Conduct follow-up calls to ensure cards are funded and activated.
• Confirm activation status and readiness to Sales.
• Maintain accurate tracking and documentation of all activities in Salesforce.

Skills

Communication

Process management

Data accuracy

CRM experience

Time management

Metrics-driven

Tools

Salesforce

Job description

Love's Travel Stops is seeking an Implementation Specialist in Oklahoma City to guide customers through fuel applications and line of credit setup. You will coordinate with Sales, activate cards, and maintain Salesforce records to ensure timely funding and activation.

Responsibilities include real-time member support, application completion, ID verification, and follow-up scheduling within 3–5 days, ensuring accurate tracking across the implementation lifecycle.