FTTH System Technician — Fiber Network Specialist

WOW!; Michigan; On-site; USD 52,000 - 78,000; Full time

Job summary

WOW! is seeking a Field System Technician-FTTH to maintain and repair the fiber network from hubsites to subscriber endpoints in Michigan. You will test FTTH/PON/HFC components, perform cable routing, and support OLT and passive components alignment.

The role requires 3–5 years of maintenance experience, strong troubleshooting skills, and the ability to work independently with field equipment and safety standards in mind.

Qualifications

• 3–5 years of system maintenance experience (or equivalent)
• Fiber network troubleshooting and fault resolution
• Knowledge of FCC/NESC standards and OSHA requirements

Responsibilities

• Maintain hubsite/OTN hardware and power needs.
• Test FTTH, PON, and HFC plant using SLM, VOM, OTDR, and optical meters.
• Perform basic DC wiring and troubleshoot light, RF, AC, and DC paths.
• Balance and align passive components and OLT signals to subscriber ports/ONTs.
• Assist with fiber restoration and emergency response as needed.

Skills

Fiber network troubleshooting

Independent worker

Technical communication

Pole transfer work

Education

High school diploma or equivalent

Fiber certifications (a plus)

Tools

Signal Level Meter (SLM)

Volt-Ohm-Meter (VOM)

OTDR

Optical power meter

Spectrum analyzer

Job description

WOW! is seeking a Field System Technician-FTTH to maintain and repair the fiber network from hubsites to subscriber endpoints in Michigan. You will test FTTH/PON/HFC components, perform cable routing, and support OLT and passive components alignment.

The role requires 3–5 years of maintenance experience, strong troubleshooting skills, and the ability to work independently with field equipment and safety standards in mind.