FT Systems Specialist, Middle School
Manheim Central School District
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Job summary
The Systems Specialist at Manheim Central School District Technology Center in Manheim, PA provides hands-on IT support for Windows-based systems and a mix of devices. You will troubleshoot, install, configure, and maintain hardware and software, support cloud services, and help ensure secure, reliable classroom technology for students and staff.
Required: an associate or bachelor’s degree in IT or related field and 2–3 years’ IT support experience in education or business.
Qualifications
- Associate's or Bachelor's degree in IT or related field preferred; 2–3 years IT support experience.
- Experience in educational or business IT support and familiarity with Windows administration.
- Knowledge of cloud platforms (Azure/365, Google Workspace) and classroom technology is preferred.
Responsibilities
- Assist students, teachers, and staff with technology issues and provide guidance on computing practices.
- Install, configure, and maintain devices and systems across Windows, macOS, Android, and Linux ecosystems.
- Maintain network and cloud services, apply security patches, and support audiovisual systems and Zoom meetings.
- Keep records of tickets and maintenance activities and participate in security awareness training.
- Collaborate with IT team, vendors, and school staff on technology upgrades.
Skills
Education
Tools
Job description
Manheim Central School District Technology Center - Manheim, Pennsylvania Open in Google Maps
Job ID: 5958269
Application Deadline: Posted until filled
Posted: Oct 13, 2026 4:00 AM (UTC)
Starting Date: To Be Determined
The Systems Specialist is a dedicated and versatile part of the Manheim Central IT team.
In this hands-on role, the systems specialist will provide comprehensive technical support ensuring seamless operation of the diverse technology ecosystem. The ideal candidate thrives in a dynamic educational setting, possesses strong problem-solving skills, and has a passion for empowering users through reliable technology. The primary focus will be on Windows-based systems while supporting a mix of operating systems and specialized hardware, including networking, security, cloud services, and audiovisual equipment.
This position also plays a frontline role in maintaining cybersecurity hygiene across district systems — helping to protect sensitive data, ensure compliance with privacy regulations, and reduce risks through proactive monitoring and secure practices. This position requires physical capability for equipment installation and maintenance, as well as the ability to work collaboratively in a thriving environment.
User Support: Assist students, teachers, and administrators with technology-related issues, including troubleshooting hardware, software, and connectivity problems. Provide patient, clear guidance in person, via phone, or through remote tools to minimize disruptions to learning and operations. Educate users on safe computing practices, phishing awareness, and district security policies as part of daily support interactions.
System Maintenance and Installation: Install, configure, and maintain a wide range of devices and systems, including Windows, Apple, Android, and Linux systems. This includes deploying updates, performing repairs, and ensuring compatibility across platforms. Apply security patches promptly, maintain antivirus/endpoint protection tools, and ensure devices are configured according to district security standards.
Network Maintenance and Installation: Maintain and troubleshoot network infrastructure to ensure reliable connectivity. Key tasks include configuring and monitoring devices like routers, switches, and wireless systems, resolving connectivity issues, supporting security systems, and assisting users with network access. This role requires foundational networking knowledge, problem-solving skills, and the ability to perform basic installations and maintenance. Assist with monitoring firewall, content filter, and wireless security settings. Escalate suspicious activity or potential breaches to senior staff.
Cloud and Application Management: Support Microsoft and Google cloud environments, including user account management, data migration, and integration with educational tools. Assisting users with logins, workflows, and functionality. Apply software updates, patches, and security configurations to maintain system reliability and compliance with data privacy standards. Ensure proper role-based access controls, support multifactor authentication rollouts, and help monitor account activity for anomalies.
Documentation and Training: Keep detailed records of support tickets, inventory, and maintenance activities. Conduct basic training sessions for staff and students on technology use to promote self-sufficiency and security. Participate in regular security awareness training and encourage best practices among staff and students.
Collaboration: Work closely with IT team members, staff, students, vendors, and school administrators to implement technology upgrades.
Equipment Handling and Safety: Independently lift and transport equipment up to 50 pounds occasionally, and up to 100 pounds at irregular times with assistance. Use power tools, ladders, and lifts to install or repair technology in hard-to-reach areas, adhering to all safety protocols.
Education and Experience: Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred. Minimum of 2-3 years of experience in IT support, ideally in an educational or business environment.
- Proficiency in Windows OS administration; familiarity with macOS, iOS, Android, and Linux.
- Basic networking knowledge, including experience with maintaining enterprise environments.
- Experience with cloud platforms such as Microsoft Azure/365 and Google Workspace.
- Knowledge of educational software and systems.
- Managing and supporting projectors, smartboards, professional audio systems, and virtual meeting platforms such as Zoom.
Soft Skills: Excellent communication and interpersonal skills for interacting with diverse users, including children and non-technical adults. Strong organizational abilities, attention to detail, and the capacity to prioritize tasks and compliance in a high-volume setting.
Certifications: Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Azure Fundamentals, or Google IT Support) are preferred.
Background Check: Candidates must obtain a Pennsylvania Criminal Record Check, a Pennsylvania Child Abuse History Clearance, and an FBI Criminal Background Check before starting in this position.
Sit: 80%
Walk/Stand: 20% (bending, kneeling, climbing)
Lifting: Some moderate to heavy lifting (50-100 pounds)
Vision/hearing: Normal
Mental: Interpretation, communication, organization, prioritization, and problem-solving
Environment: Normal office and school environment. Occasional outside work.
Performance of this job will be evaluated annually by the Director of Technology.
The Systems Specialist position is a twelve (12) month, non-exempt position. In the event of a district emergency or critical systems failure, the Systems Specialist may be required to report on-site outside of regular hours to restore operations and ensure continuity of essential services.
- Mission-driven environment: At Manheim Central, our mission serves as the guiding force in all that we do. You willhave the opportunityto bepart of a passionate team working together toprovidean exceptional education to our students.
- Supportive professional growth opportunities: We believe in investing in ouremployees' professional development. As a member of our team, you will have access to ongoing training, workshops, and resources to further enhance your skills and advance your career.
- Failing-forward mindset: We embrace risks and support those who dare to defy what's normalin order toprovideour students with the dynamic education and experience they deserve. Innovation is a core value at MC.
We appreciate your interest in joining our dedicated team at Manheim Central. We look forward to reviewing your application and potentially welcoming you to our school community. Please note: Relevant school experienceis consideredwhen calculating salary.
About Manheim CentralSchool District: Our mission is toempowerstudents with the knowledge, skills, and values necessary to become responsible, productive citizens in a rapidly changing world. We strive to create a safe and inclusive learning environment that promotes academic achievement, critical thinking, and character development.
Equal Opportunity Employer (EOE): Manheim Central School District is an Equal Opportunity Employer, promoting fairness and diversity in our hiring process. We encourage applicants from all backgrounds to apply.
Position Type: Full-Time
Salary: $25.79 to $36.11 Per Hour
Job Categories:
Organization-level Positions > Specialist
Student Services > Educational Technology
Support Staff > Computer Support
Support Staff > Network Services
- At least 2 year(s) of relevant experience preferred.
- Associate degree preferred.
- Citizenship, residency or work visa required
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