FT Office Assistant - VSG

Virtua; Moorestown Township (NJ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Job summary

Virtua seeks a detail-oriented Medical Office Assistant to perform front-office duties including verifying insurance, answering phones, scheduling patient appointments, and entering billing data. The role requires accurate data entry, timely patient registration, and diligent co-pay collection.

Responsibilities include scheduling, registering patients, processing referrals, and assisting with pre-certifications as needed. Training and mentoring of junior staff may be involved.

Qualifications

• Excellent communication and customer service skills.
• Strong multi-tasking abilities and computer literacy.
• 0-2 years Medical Office experience.

Responsibilities

• Answers and screens phone calls by third ring.
• Scheduling patient appointments and registering patients with demographics and insurance details.
• Billing: entering charges/payments, collecting co-pays, reconciling batches, preparing deposits.
• Preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, mentoring as a resource.

Skills

Excellent communication

Customer service

Multi-tasking

Computer literacy

Education

HS diploma or equivalent

Job description

Performs medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into system. Collects co-pays and performs pre-certifications and filing.

Position Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Position Qualifications Required / Experience Required

• Excellent communication and customer service skills.
• Must have strong multi-tasking abilities and computer literacy.
• 0-2 years Medical Office experience.

Required Education

HS diploma or equivalent.