Office Assistant - Virtua Reconstructive Orthopedics

Virtua; Bordentown (NJ); On-site; USD 32,000 - 45,000; Full time

Job summary

Virtua seeks a detail-oriented Medical Office Assistant to support front-office operations in a fast-paced health care setting. The role involves verifying insurance, answering phones, scheduling appointments, registering patients, and entering all billing information into the system.

You will collect co-pays, perform pre-certifications, and file as needed. The candidate may train and direct office assistants, serving as a helpful resource across sites.

Qualifications

• Strong communication and customer service required.
• Ability to multitask and use computer systems.
• 0–2 years medical office experience.

Responsibilities

• Answer and screen phone calls by third ring, routing to staff with accurate information.
• Schedule patient appointments and register patients, updating demographics and insurance information.
• Enter charges and payments, collect co-pays, reconcile batches, and prepare deposits.
• Prepare referrals and obtain pre-certifications as required.
• May train and mentor office assistants and act as office resource.

Skills

Communication

Customer service

Multi-tasking

Computer literacy

Education

HS diploma or equivalent

Job description

Summary

Performs medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into system.

Collects co-pays and performs pre-certifications and filing.

Position Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Position Qualifications Required / Experience Required

• Excellent communication and customer service skills.
• Must have strong multi-tasking abilities and computer literacy.
• 0-2 years Medical Office experience.

Required Education

HS diploma or equivalent.