Office Assistant - Practice

Virtua Health; Voorhees Township (NJ); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

403(b) retirement plan

Paid time off

Paid sick leave

Job summary

Virtua Health in Voorhees Township is seeking a Medical Office Assistant to support front-desk and billing operations. You will verify insurance, schedule appointments, register patients, collect co-pays, and enter charges into the billing system.

The role requires strong communication and attention to detail. Responsibilities include answering phones, routing calls, preparing referrals, and assisting with pre-certifications.

Qualifications

• Excellent communication and customer service skills.
• Must have strong multi-tasking abilities and computer literacy.
• 1-2 years Medical Office experience.

Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Skills

Communication

Customer service

Multitasking

Computer literacy

Medical office experience

Education

HS diploma or equivalent

Job description

Summary

Performs medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into system. Collects co-pays and performs pre-certifications and filing.

Position Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Position Qualifications Required / Experience Required

• Excellent communication and customer service skills.
• Must have strong multi-tasking abilities and computer literacy.
• 1-2 years Medical Office experience.

Required Education

• HS diploma or equivalent.

Salary

$18.69 - $26.01 Hourly

Benefits

Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to:

• medical/prescription, dental and vision insurance
• health and dependent care flexible spending accounts
• 403(b) (401(k) subject to collective bargaining agreement)
• paid time off
• paid sick leave as provided under state and local paid sick leave laws
• short-term disability and optional long-term disability
• colleague and dependent life insurance and supplemental life and AD&D insurance
• tuition assistance
• employee assistance program that includes free counseling sessions

Eligibility for benefits is governed by the applicable plan documents and policies.